Micromax — Warranty not provided by micromax

Address:

Hisar, Haryana

Sir It is 09.09.2015 and 10.09.2015 When i again visited the service center in HISAR (Haryana) Global communication for getting my phone X1i xtra, but as usual they again refused to provide warranty since imei no.is not matching with the record, then i called customer care service at [protected] .they talked to them and customer care executive asked me to submit the phone to them, but as soon as i disconnected the line, they asked me original box of the phone .which i destroyed.i am really frustrated with the phone now and ur service.whenever i call ur customer care it took 10 minutes to talk to them and i waited 3 hrs at ur service center, in total i visted 5 times regarding this phone.whenever i call customer care, they assure to have solution and asked me to call them from service center.after wasting 5 whole days, i have lost all faith in ur brand.if there is solution, call me otherwise dont. behaviour of all staff is disgusting as well. as far as solution is concered, i want replacement of the handset now. i was never expecting such service from micromax, it is worst and i am planning to move cosumer forum to get my issue resorted.