I am very disappointed by the service provided by Micromax.Recently I purchased Micromax AE90 from our near by vendor. Following are the details:Date of purchase : 18/10/2014M-MEID : [protected]S-IMEI : [protected]EAN No :[protected]SN : V[protected]Date of hand over to customer service : 29/11/2014Job Sheet No : W[protected]Vendor details : Name : Shri Chamunda mobile collectioncontact no: [protected]Add :shop no 30, plot no A-35, Moreshwar apt, opposite nerul railway station sec -20 Nerul Navi Mumbai.Bill Sr no : 786Within a month, I started getting issues with the device and when I reported this to the vendor, he informed me in a very rude manner that it's not their responsibility and I should only contact Micromax customer service and I did.The
customer service of Micromax (near vashi, Navi mumabi railway station)
took some time to analyze and asked me to wait for 2 hrs to determine
the issue, then informed me that there is something wrong with the
motherboard of the device.How come there is problem with motherboard in such short period !!!I felt cheated by Micromax. Before
handing over my device to customer service they inform it will take
7-10 days time to get things done. So I requested a handset for
temporary usage but they replied "Sir hume company khud handset nahi deti to hum apko kaha se de".After taking the follow up on the same, customer service is now replying very rudely that "sir itane jaldi nahi hoga wo part Delhi se ayega so it will take time and all... apko jinko mail dalna hai daldo"
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