[Resolved]  Micromax — What kind of service is this!!! Need a quick action on it else I have to reach out to the social media

I am very disappointed by the service provided by Micromax.Recently I purchased Micromax AE90 from our near by vendor. Following are the details:Date of purchase : 18/10/2014M-MEID : [protected]S-IMEI : [protected]EAN No :[protected]SN : V[protected]Date of hand over to customer service : 29/11/2014Job Sheet No : W[protected]Vendor details : Name : Shri Chamunda mobile collectioncontact no: [protected]Add :shop no 30, plot no A-35, Moreshwar apt, opposite nerul railway station sec -20 Nerul Navi Mumbai.Bill Sr no : 786Within a month, I started getting issues with the device and when I reported this to the vendor, he informed me in a very rude manner that it's not their responsibility and I should only contact Micromax customer service and I did.The customer service of Micromax (near vashi, Navi mumabi railway station) took some time to analyze and asked me to wait for 2 hrs to determine the issue, then informed me that there is something wrong with the motherboard of the device.How come there is problem with motherboard in such short period !!!I felt cheated by Micromax. Before handing over my device to customer service they inform it will take 7-10 days time to get things done. So I requested a handset for temporary usage but they replied "Sir hume company khud handset nahi deti to hum apko kaha se de".After taking the follow up on the same, customer service is now replying very rudely that "sir itane jaldi nahi hoga wo part Delhi se ayega so it will take time and all... apko jinko mail dalna hai daldo"
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Suyash,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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