Micromax — What should be done? | |||
As for the much possible information you demanded in this very comment box, I shall do so even though I have no idea or hope if my will can be done or not. As for the complain, I have bought A300 Canvas Gold which from the very night I purchased the sim slot-1 could not detect any sim card I inserted, for the record it did worked two times, but after changing my sim, it couldn't work any longer. Secondly, before six months my battery got half dead, if I browse my phone connected to Internet for 1-hour tops, the phone gets switched off.! If I use 3g, it don't last 20 minutes. Thirdly, I asked the care centre in Dimapur, Nagaland, to repair my phone as it is still under warranty, but they said they would need atleast 2 months, and as I do require my phone where ever I go or what ever I do, I couldn't hand them my phone for such that long period. Moreover I went to Guwahati Micromax centre for a quick repair but they also said they would need at least 1 month, and for another record, keeping me wait beside closed door, they cracked opened my phone and handed it over to me saying "nothing can be done here, we have to send it to Delhi for the required repair". And lastly, I asked the Guwahati as well as Dimapur micromax care centre if they could just parcel me the parts I require (battery and sim slot parts) but they said that's not possible. And thus, in the finale countdown, the loverall calculations means: 1) Micromax isn't ready for any quick service. 2) it's customer centres are all fraud. 3) people are losing their hopes in their own motherland's products. 4) it's all about promises which means nothing. 5) they don't understand as well they don't mind the trouble their customers go through. 6) they provide customer service centres all over but it's just for business profit and illusionary gain-able Trust. 7) the customer service centres isn't capable of doing any work besides sitting and chatting. Thank you, you may also contact me at [protected]@gmail.com / [protected] Was this information helpful? | |||
Micromax Informatics customer support has been notified about the posted complaint. | |||
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Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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