Micromax — White spots on LED TV

Address:

Kanchipuram, Tamil Nadu

I brought my Micromax LED tv 49 inches through Amazon. After several days of try I got response from the so called customer care number ([protected]) of Micromax. An engineer came to install and wall mount my tv. On the first day itself we noticed 2 white spots on the screen, the engineer who came told to wait for 2 weeks and see if the spot disappears. If not he gave me a number of Micromax office in tambaram, chennai. I called the after 2 weeks as the white spots were still there. They told that they will send their engineer in 2 days. I called them again after 2 days, they told they will send in another 2 days. 2 weeks are gone and no one has visited yet. Then I started calling the Micromax customer care again, I couldn't get any response. It is only telling that please hold the line our customer care executive will talk to you. Even after waiting for a long time no on is attending the call. It is not a toll free number too, I have to pay my bills for simply waiting for them to pick the calls. This is like cheating and playing with the customers. I want the Micromax to get the problems in my TV corrected as soon as possible and also answer for the stress and tensions we have undergone. Middle class people are buying products to enjoy not to be afraid and get stressed out because of the product. I hope I could get the response soon and get my problems solved. It is 49 inch tv I cant carry it to places to get it repaired. I want the micromax company people do the necessary changes and install the tv again in my house.