Micromax — worst after sales service

Arunava Dutta
i submitted my micromax bolt a67 which is under warranty on 16th september 2014 jobsheet number E[protected]­­1 to kolkata service center M/S SABSONIC RGM-170, VIP ROAD KOLKATA-700059
they told that my handset is in head office after 44days 30th october 2014 they returned my handset... After checking it i again found problem of not charging not vibrating and over heating and again on 31st october i submitted it on same service center.. New jobsheet number E[protected]­­6 my ph is under warranty yet u people are delaying it..., sent many emails to head office no reply..called at head office no one picking up... Enough is enough.. You dnt knw the power of consumer court if i dnt get my ph completly repaired by friday... I will file a case...get lost from indian mobile market... Worst after sales service... When will i get my ph back?called head office no1 picking the call... Sent email multiple times to head office no1 replied
‪#MICROMAX_IS_FRA UD_‬COMPANY ‪#DONT_BUY_MICROMAX

On 9th june I visited a service centre of micromax for some issue in my mobile. Initially they told i need to keek my mobile for 7 days. Keeping 7 days was very much difficult for me but repairing the phone was also important. So I kept, but till now i have not received. called to the service centre, called customer relation executive but no one have the details of status. Everyone is saying it is under repair.

If micromax do not have the proper support system, they should not run the business. I want to ask the concern persons of micromax, if we keep their important phones for 20 days, what will be their feeling. I am facing that. The worst support they provide. till now no one of the representative knows how many days it will take more. If anyone planning to buy micromax, please think twice.