[Resolved]  Micromax — Worst customer satisfaction

I have handed over the mobile to the center for the Charging Issues. They have taken the order and gave the jobsheet for reference. When I want to know the status of the mobile after an week, I called the center. All the lines are found switched Off randomly. I keep on tried to contact, the person over there attended and told irresponsible answers. I have visited the center on Jan 6 initially, then Jan 11th, 18th. All the days, Center Staffs haven't took responsible to answer for the Issue. They treat the customers very cheaply without giving respect in a Bad manner which is not acceptable. Mind it you are charging cost for the service, for which we are expecting Quality Service from you. They are not ready to give proper answers for the issues instead they reply with same answer 1000times. Coming to the issue, I haven't received any update for the same. Its almost One month, when i can expect the product after issue. As I am working, How it is possible to visit the service centers often for hearing the Stupid stuffs from your peoples to know about the Issue status. We didnt expect this kind of Service from Micromax. How can we trust/recommend Micromax Products hereafter.
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Aug 9, 2021
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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