Micromax — worst customer service

Date:[protected] Dear Sir, I am a user of micromax mobile Canvas Gold A300 From the very beginning the set was not working properly. Am dissatisfied with your service and product because when I purchased to use it, I found that handset was overheating and Low battery capacity. After few days from date of purchase, I contact the shop where it was purchased, I was instructed to contact service center, immediately I contact service center SAI MICROMAX SERVICE CENTRE AT SECUNDERABAD. They said we will send the phone to head office Delhi to get motherboard & battery will replace. After one month back I have received my mobile but, Unfortunately, the problem remains unresolved, it has giving some more new problems mobile is fully damaged by the Micromax service centre after giving it to the service center for repairing, so again I contact the service centre again, hand over the phone but still now it has no taken proper solution, now at presently it will taken 16” (sixteen) days time still am waiting for my mobile. You people are don’t understand customer’s money & time value. WHAT THE HELL IS THIS? WHAT KIND OF SERVICE YOU GUYS ARE PROVIDING? I am fed up of this kind of device and customer service. In 6” (six) months of purchase of the phone. Please take the action addressing the problems mentioned below. 1) Every time hang and off automatically, 2) Not good phone and so heated 3) WIFI is unstable, gets disconnect very frequently, very poor wifi reception, When you turn on your wifi, then this phone will take at least one minute to show you connected and continually connected and disconnected even wifi signals are strong, worst wifi ever seen 4) Heating problem even when you are taking picture and talking. 5) Very poor battery life, I need to recharge battery 2 to 3 times in a day after spending few hours on normal call only. 6) Please extended the warranty time also because almost 2” two months mobile with service centre only pl look in to this matters. I am hereby requesting that you please refund, or exchange as soon as. Please contact me within three day the days to confirm that you will honor my request. I have prepared a complaint for submission to the proper way. I will not file the complaint if you resolve the problem within this time period I have indicated. JOBSHEET DATE: 10/06/2015 COMPLIENT NO: S[protected] IMEI/ESN NO:[protected]/[protected] MODEL CODE:SERMOB0479 Please contact me at Cell No: [protected]/[protected], or E-mail address: [protected]@gmail.com Thank you for your anticipated assistance in resolving my problem. Sincerely, T.Raju