Micromax — yu yuphoria

Address:Pune, Maharashtra

sir, i had purchased micromax yu yuphoria phone from amazon in a registered sale. the purchase was on 18 or 19 th of june 15. the problem with the handset is that it gets heated up extremely on charging. and there might be a risk of explosion of battery or malfunction of phone. hence i want to request you to replace the handset immediately. regards capt abhinav sharma [protected], [protected] [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

THIS COMPANY GIVE A NON WORKING PHONE TO ME ..AND TAKE MY MONEY ...
NEW OPEN BOX WHEN OPEN THAN ITS NOT WORK AND TOTALY UNUSAGE MOBILE
ROHIT CONT [protected]
WE R WATING LAST 2 DAYS TO TAKE ANY ACTION OTHERWISE GO TO CONSUMER CORT
Micromax — yu yuphoria

2 Reviews
Ab abhinav321 on Jul 8, 2015
Add a Comment
Respond To Complaint
sir, i had purchased micromax yu yuphoria phone from amazon in a registered sale. the purchase was on 18 or 19 th of june 15. the problem with the handset is that it gets heated up extremely on charging. and there might be a risk of explosion of battery or malfunction of phone. hence i want to request you to replace the handset immediately. regards Sajid Shaikh [protected]
My name is Sajid Ali and i purchased micromax yu yuphoria 5010 and it is still in warranty and then after few month i started facing problem like phone was getting heatup everytime when i was using it and one day software also got crash and then start creating problem for me, then i went to the service center that is M/s shiv communication(HARYANA), Ballabhgarh, FBD, 121001 and they suggest me to get a new phone because they were unable to fix it. So i had given my phone for exchange of a new one and that was the only solution at that moment and they told me that i will receive a new one within 10-15 working days and they promise me as well for that and then they created a job sheet and date for that is[protected], today is 31 Feb, 2016 and i tried to get to know from customer service executives and everyone from service center as well and some people says that i will receive it in next 48 hours, some say next week, some are saying in 20-21 days but unfortunatly no one is giving me exact date when my phone will be reaching my place and every one says that it is not dispached from your warehouse. Till now i am waiting for my phone and around more then 45 Days got completed already. My job sheet no. - N[protected].
When ever I am asking about exact Date and Time you always assure me but this is not good thing that lots of people are having same problem and you are not helping them, it will be gonna destroy your product selling in the market even if any of my friend will be going to purchase your product how I will be gonna suggest your phone to purchase.

Now we are frustrated and Give me the exact time otherwise I will not be hesitate to go for Legal. Take time ask your senior/supervisor/Manager/ any decision maker and give me the Reply in 5 business Days.
My name is senthil
My jobsheet no is S[protected]
It had been a long time almost 60 DAYS I sent my phone for repair in authorized service center but still my problem is not resolved. they cheated me.always they are told 10 working days 15 working days.and even mark my problem resolved.what kind of company "YU".Mr rahul sharma close your fraud company.all YU people are fraud...
My name is senthil
My jobsheet no is S[protected]
It had been a long time almost 60 DAYS I sent my phone for repair in authorized service center but still my problem is not resolved. they cheated me.always they are told 10 working days 15 working days.and even mark my problem resolved.what kind of company "YU".Mr rahul sharma close your fraud company.all YU people are fraud...
Sir I bought yu yuphoria from amazon. I don't remember the exact date but it was in starting of august 2015. The problem is that battery gets extremely heated even when its not even used and just kept like that. It even shuts down at 30-40% battery remaining and shows 0% battery remaining. Its battery drains out too quickly. I m fed up of it since past 2 months. Either u replace it or just refund me money because my phone is still in warranty period

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information