Milagrow Complaints & Reviews

Dear Sir,

I am J P Anandam from Hyderabad 500 062. I have been using a Robot
Vacuum Cleaner, Malagrow - RedHawk 21 for the last 2 years. Now, showing
"Charging fault" - Fault indication by light flashing - the red light flashes 14 times, and 1 beep can be heard. The charging dock power supply is notmal.
Robot was in unused condition for months during our trip to US, that time
power supply was...

I have purchased Imap 10 last February 2022. The vacuum cleaner robot worked fine and did a good job till 5th oct 2023. It's to clean for 5 to 10 minutes and stops dead, no way you can wake up unless you have to physically carry it to charging station. This cycle keeps repeating. Made many calls, wahatsup and email to customer care but so far no response. We are senior citizen, our life has been disrupted and frustrated. My m.no.[protected]...

2 months been complaining, Software doesn't connect. Nobody answers telephone calls. No service support. Went to the factory, only gatekeeper was available. Zero customer focus ...Pathetic !
Big mistake buying stuff from Milagrow . Never again!!...

I bought 2 Robot- one Imap 9 (70k) & Venii Max (1 lakh) during lockdown.

I had been using Venii Max regularly for a few months after purchasing till it started causing trouble.
After complaining, they repaired it as it was in warranty period.

Recently some issues arose so I sent it to the service centre.
After servicing, it's wheel stopped working again and i had to send it back for servicing....

I bought 2 Robot- one Imap 9 (70k) & Venii Max (1 lakh) during lockdown.

I had been using Venii Max regularly for a few months after purchasing till it started causing trouble.
After complaining, they repaired it as it was in warranty period.

Recently some issues arose so I sent it to the service centre.
After servicing, it's wheel stopped working again and i had to send it back for servicing....

Contact me on [protected] as my IMAP 10 cleaner is not charging. Robot No SLA172RS3834264...

Contact me on [protected] as my IMAP 10 cleaner is not charging....

Battery has considerably gone down Even after more than 24 hrs charging, it works only 10 to 15 mins. I have sent iMap10 by Indiapost Ref No CL[protected]IN dated 16 Jul 2022.

Request do:
(I) a complete service (i can hear some cracking sounds at times from some moving parts inside), and
(ii) Replace battery with a new one (preferably with higher capacity)

[protected]@hotmail.com
Mob [protected]...

I bought Milagrow IMap 10 last year in May 2021. I have faced issue of water leak for which it was serviced as well for resolution. Despite the service fix, the product is still leaking water. Since the issue is occurring multiple times in this defective product, they are NOT ready to replace it....

The vacuum cleaner is not moving in a proper pattern. Unable to add map in the robot. It leaves places in between without cleaning...

I bought this product nearly one month back. Initially it was good but after some time without any force water tank hinge broken. While it was cleaning. But company made me to buy new water tank with some discount. But how this right? When there is a design issue in the product. They should have replaced it with new one without any cost....

Namaste Sri/Madam,
my aguabot 5.0 shows error 13, when I put it for charging it charges for few seconds and again beeps displaying ‘13’. What could be the error kindly let me know.
Thanking you
Sriranjani Narayanan...

My company had bought floor robot worth almost rupees one lac. But it lacks the very basic functionality and what is shown is not there. Bought it on basis of that was shown as due to covid demonstration could not be given. Milagrow agreed to take it back after cutting some price . But now they are not responding to their offer.
It would be helpful if they keep upto this offer at least as the basic flaws in the product can not be rectified....

Seagull robotic cleaner not working as it is showing motor cooling error 52...

I have forgotten pattern lock & due to to many attempts its showing to sign up & google accounts & then reset password will be sent to you but i am not having any google account so while trying to factory reset option by using on & off button pressing + volume down button then languages coming which is not understandable on screen showing 10 menus but we required to understand this language only in engllish so help on the same my contact...

I bought this product in 2018 and within 4 months the product was not working. On speaking to the customer care they advised to send it to gurgaon for repair. It took more than two month for the repair and receiving back. After receiving i hardly used for another month and found the robot stopping in every 5 minutes. The technician visited after a month and said there is a battery problem and the product is out of warranty, the battery is...

Hi I had purchased the product in the month of March 2019.In the beginning they didn't send sny representative for a demo for many days.Then the issue started.It mentioned that you can do mopping but the fact is if the cloth get wet the machine just won't move.So even though paying for both I am using only single mode, till the suction power of the machine was good, unfortunately the robot was acting weirdly as the wheels were jammed, I asked...

Hi I had purchased the product in the month of March 2019. In the beginning, for many days they didn't sent any representative for a demo, then the issue started. Till the suction of robot is very good but the mop is not satisfied, unfortunately the robot was acting weirdly as the wheels were jammed, we send it to there courier and waited for several days to get it return, After it worked 10days perfect but again the robot wheels were jammed,...

Hi purchased the product in the month of jan 2019, since the begining first for many days they didn't sent any representative for a demo, then the issue started. It mentioned that you can do mopping but the fact is if the cloth get wet the machine won't move only so even though paying for both i am using only single mode, raising the issue milagrow people call me and gives and really pathetic reason of floor type. Till this time at least...

I have purchased Aguabot 5.0 in October 2016. Pl find the attached invoice copy.

Recently, I was out of station for few weeks and when I tried using it, the robot was not working and not charging also.

I complained on your web site in the month of May 2018. One Mr. Prakash called up from Bengaluru and advised me to directly charge the machine. I tried and told him that it was not charging.

He informed...