[Resolved]  Mirraw.com — cancellation within 24, Order placed yesterday at 1.00AM (GMT +2) to be canceled today at 2.11PM (GMT +2)

Address:

Mumbai City, Maharashtra

Hi, I have placed an order of two sarees yesterday night from France at around 1.00Am to be delivered to an address in a chennai, and after the payment I have received two automated generated mails from Mirraw stating that the order was cancelled and I had to retry placing them again which redirected me again to the PayPal website...after once again paying for the same 2 sarees (Nitay Fashion)...it was in the course of being processed I guess and today morning on checking the status and my mails I have again two mails but this time the same saree (kindly check the attached file pictures screen shots of my orders) has been dispatched twice and the other saree white and yellow from Fabdeal is still pending...its the order numbers M[protected] and M[protected] it clearly looks like a bug during the payment process...I hence want you to stop the delivery in any case on one of the sarees wrongly placed orders from Nitay Fashions at the scheduled address in chennai and cancel any one of the ongoing orders and refund me they amount of 2210Rs. at the earliest. Please note that this a birthday gift to someone in chennai and I don't want them to be surprised to receive same sarees twice. one more advice I have placed several online orders internationally and have never had this issue like I had with yours for the first time...do kindly improve your technical support on the website as receiving several mails from your team stating that they have to retry placing their order since it was cancelled the first attempt would confuse any customers and make them viable to double pay for the same order thereby risking to receive the orders twice. Thanking you in advance. Regards, Nithya