[Resolved] Mirraw.com — Defective item / No response by e-mail - customer care not picking up phone

Kirana Veerhu

Address:	395003
Website:	www.mirraw.com

Order Number: M[protected] Issue: Defective material delivered on 9th Nov; It is more than 15 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day); this happens everyday.

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Complaint marked as Resolved

Verified Support

Nov 25, 2015

Mirraw Online Services Customer Care's response Hi, We do apologize for all the inconvenience caused to you. We will make sure that this does not happen again with any customers. Nagarathna, we have already sent you an address where you can ship the products back to us. Kindly reply on the same email so that we can get the issue sorted for you as soon as possible. Appreciate your patience and kind support.