[Resolved] Mirraw.com — I have couriered back the product but money has not refunded back yet..!!

ojasvee gulia

Address:	Jhajjar, Haryana, 124103
Website:	www.mirraw.com

I ordered a pair of bajuband from mirraw.com bt it didn't fit into my arms, also I was not satisfied with the quality of the product. So I couriered it back at the same address as told by their customer care support executive within 5 days. Also the delivery charges were paid by me not from the company. I again called mirraw.com customer care when would my money be refunded back, they assured me this money refund is in process and soon it will flash into your account through which you made the payment. But it has been 12/13 days neither I have received my money back into my debit card nor I have got any answer to so many mails I have written to mirraw.com help and complaints desk regarding my cash refund.
My order no is- M[protected]

Look into this matter and refund my money back ASAP. M sorry to say but I am really very disappointed with mirraw.com.

Ojasvee Gulia
[protected]
Haryana

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Complaint marked as Resolved

Verified Support

Feb 22, 2016

Mirraw Online Services Customer Care's response Hi Ojasvee Gulia We sincerely apologize for inconvenience caused to you . As per our conversation ,we have processed the refund for your order and resolved your query We will make sure that this will not happen again . Appreciate your support.