| Address: | Mumbai City, Maharashtra | | Website: | www.mirraw.com |
I had ordered for four items on 22/9/15 under the order # M[protected] .Out of four I have received the necklace Sukkhi Stunning Hearts Gold Plated CZ Three String Rodo Light Necklace Set Marshall Arts (Sukkhi) set which is awesome .
The second product I have received is Design no. 16.706...Rs. 700 chaahat fashion jewellery which is defective. I was told to return that through courier. I don't want to go through the unnecessary botheration and courier it. I think this is the prime reason due to which people go for online products. In my opinion to compete with others you should get the product to be replaced from your end and make the replacement procedure simple.
The third product Set of Two plain bangles its custom made is still to reach me.
The fourth product was Adjustable Bridal Pearl Flower Polki Dazzling Bangles Bracelets ADIVA. The status of the product is now showing as "VENDOR_CANCELLED".There was no intimation regarding this.I would like to go for the particular product. If at all the same is not available then I would like to go for the complete refund. I would also request you to send me a notification in case the product is available in future. I would also suggest you to first scrutinize your stock and then post the item on your website for sale which would avoid unnecessary harassment to the customers.
Overall I would say that it was a very bad experience for me.This is also for sure after going through this harrowing experience I would never shop from your website in future. But would request you to take my feedback seriously and work upon it to improve your customer service. Was this information helpful? | 
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