[Resolved] Mirraw — Misrepresentation of good/received fake items | |||
They misrepresent the products shown in the picture then the one actually delivered to customers. They sell fake products. I received my products which are of poor quality, poor design, poor fabric and poor colour. They are so misleading the customers. We have exchanged emails about the refunds many times but cant seem to have a resolution. I am an international buyer, and they asking me to send the products which will cost me the same money which i nearly paid to buy the products. It is mirraws fault sending me fake products hence they should be responsible for their shipping back. I need my full money back. Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Verified Support Aug 11, 2016 Mirraw Online Services Customer Care's response Hi Ateshni singhIt is very unfortunate to know that you faced such issue with us. We apologize for the inconvenience caused to you. Request you to please share the order details on [protected]@mirraw.com We assure you we will get your issue resolved . Appreciate your support. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
575
Pending
0
Resolved
326
+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
We make outfits too, but we still could not find how you can sell something at 100x cheaper rates?
Use your own mind, be practical. And read reviews before you buy so so so cheap items.
I am researching on Indian market places and eager to know what happened further?
Regards
Hiren
Those items I bought were not cheap, I bought it on discounted price due of some offer going on. I did my research on the company and it was not my first time buying from there. I bought one more time and the item looked fine had no problem, just this time all were fake. So I hope you can understand where I am coming from.