[Resolved] Mirraw — Non receipt of material ordered | |
Order no. M[protected] placed on[protected] and material despatched by DTDC under ref no. A31674285. This was never recd and after many follow ups they say it has been delivered DTDC status also shows material delivered. There is no check whether the material is delivered on correct address or not this is the way DTDC works and Mirraw also does not check the delivery status we have to follow up for non receipt and they keep saying it has been delivered. This is what happens when you pay in advance request all to purchase items only on COD basis and not from Mirraw which collects money beforehand and deliver the material any where and people here are not trustworthy they accept somebody elses packet also it is free for them
PLEASE SEE THAT U DO NOT SHOP WITH MIRRAW ANY LONGER U WILL ALSO HAVE A BITTER EXPERIENCE AND NOT TO DEAL WITH DTDC AS WELL Was this information helpful? | |
Complaint marked as Resolved
Verified Support May 15, 2015 Mirraw Online Services Customer Care's response Hi Mamta Sharma,
We do apologize for all the inconvenience caused to you. We have checked the details and the tracking shows that the order is been delivered however the order is not been delivered to you. Hence we have send the details to the relevant team and we will give you an update as per our conversation within the next 24 hours and we will try to get the product delivered to you as soon as possible. Appreciate your patience and kind support.
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2 Comments | |
Comments
I am regular buyer from mirraw. I never faced any problem with mirraw, very good product quality at cheaper rate. I love mirraw to buy products i also recommended my friends and they also very satisfied.
@rianka and @Msharma001 if you faced any problem with mirraw, called the customer care they definitely help to solve your problem.
@rianka and @Msharma001 if you faced any problem with mirraw, called the customer care they definitely help to solve your problem.
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
this are arguing and arguing...they just don't know how to handle customer, how to SATISFY customer, how to make HAPPY to customer...