[Resolved]  Mirraw Online Services — Did not receive the order

Website:www.mirraw.com

My order number is m[protected], i order my items (2 sarees) on 10 may 2017, my expected delivery date was 28 may when i contact them by email they told me one product in my order has failed in quality check on 2 june 2017 and they will we refund for the product and send me the remaining product. However, i'm informed of anything till now (8 june 2017) and i didn't receive the remaining product and they didn't refund me for the other. I'm really disappointed it's my first online shopping. What should i do?
Hope i'll get an answer as soon as possible.
Thanks, riana
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Jul 13, 2017
Complaint marked as Resolved 
Verified Support
Jun 09, 2017
Mirraw Online Services Customer Care's response
Hi Riana,

We are really sorry for the trouble caused to you.

We have asked our dispatch team to dispatch the order soon to you, once dispatched we'll share the tracking details for you.

Appreciate your kind support and patience.

If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your query ASAP.
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