[Resolved] Mirraw Online Services — Items not delivered even after 2 months | |||
Hello Mirraw, I have ordered goods for about £700 to India after I liked number of days Mirraw took items to be delivered that I ordered to London. The order that was placed to be delivered to London took less than 20 days. With the same impression, I have placed the order to India thinking that I can use the clothes for wedding that I was going to attend for which I had a month's time. None of the items were delivered even after 40 days. And I had to buy clothes for wedding inspite of spending in Mirraw. After number of email conversations, received only 1/4 of items been delivered that is after 40 days of placing the order which arrived after the wedding. Now it's been about 2 months since I placed the order and still no sign of rest of the items. I have been sending emails to Mirraw but not really helping with rest of the order. The whole point of spending more money in Mirraw than going to shop is to avoid hastle of going into shops but every time shopping with Mirraw has only left me with more stress. Customs with London delivery. Chasing for the items to be delivered to India. Terrified now to order anything online. Chasing has been only going through in my mind whenever I think about online shopping. Experience with Mirraw online shopping has become a nightmare. I sincerely request Mirraw to check what is happening with my order. This is no good from the customer point of view. Order No's: In the attachment Thanks Kalyani. Was this information helpful? | |||
Aug 4, 2017 Complaint marked as Resolved Verified Support Jun 28, 2017 Mirraw Online Services Customer Care's response Hi Venkata, We are really sorry for the trouble caused to you. We have sent you an email with all the details regarding your order, request you to please kindly reply back on the same. If you have any query please email us on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP. | |||
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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