[Resolved]  Mirraw Online Services — no tracking information after receive the money.

Address:2540
Website:www.mirraw.com

I have ordered something worth average rs 11, 000/- from mirraw.com on 16. Aug.2018 (Order number: m[protected]
But not received yet any further information i already send money throw online banking but mirraw.com said, not receive the money, that`s impossible. How can i receive my order. Please help me. My friends want to buy same product but they want to see first. I hope, that is not fake company.
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Sep 1, 2018
Complaint marked as Resolved 
Thx so much Mirraw Team.. already resolved the Problem ... ..
Mirraw Online Services customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Mirraw Online Services Customer Care's response
Dear Anada,

Greetings from Mirraw.com

Thank you for sharing the screenshot of the payment proof as attachment. We have cross-checked the payment proof with our account department and they have informed us that sometimes it takes upto 5 working days for the payment to reflect.

As per the attachment it shows that payment was sent on 22nd Aug and since due to bank holiday on weekends, we request you to allow a few more days for the payment to be reflected in our account.

We are maintaining a tight follow-up on this case and as soon as we receive the payment we would confirm the order and notify you about the same as well.

Do let us know incase if there is anything else we could do to assist you.

Regards,
Mirraw Team
Aug 30, 2018
Updated by Suvadra
Hi Mirraw Team, Resolve the Problem .. Thx so much ...
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