[Resolved] Mirraw Online Services — Pathetic customer service

Deepali2611

from Pune, Maharashtra

Website:

m.mirraw.com/store/jewellery

Purchased few items, not happy, worse quality and feel cheated.
Have mailed customer service id, Received auto reply with ticket number but no further action. have made numerous attemps to call their numbers, line is always busy( i suspect the team isbusy planning a plot to rob people) and vendor's number is also always busy or switched off.. A complete fraud

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Nov 7, 2016

Complaint marked as Resolved

Oct 01, 2016

Updated by Deepali2611 Worse shopping experience. Purchased few items. Poor quality and not worth a single penny. Have tried to contact vendor as well as customer service team via email and by making numerous calls. Received an automated response to my email however no action taken.

Calls are never answered, line is either busy ( suspect that the team is planning a plot to rob people by fooling them) or numbers switched off.

A complete fraud company.

Complaint Status
[Oct 01, 2016] CanburryJobs.com customer support has been notified about the posted complaint.

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Verified Support

Oct 03, 2016

Mirraw Online Services Customer Care's response Thank you for writing to us.
It is very unfortunate to know that you faced such issue with us.
We apologize for the inconvenience caused to you.
I have send the return procedure on your registered email, please check and follow the same
If you have any query, please email the details on [protected]@mirraw.com
Appreciate your kind support.