[Resolved]  Mirraw Online Services — Payment not received

Website:

www.mirraw.com

Hi there
my name is Diana. I have purchased a product and for more than one month I didn't get the product and they kept telling me we will be sending them soon and finally told me they cant send me the product and gave me coupon code to use. so I purchased another 2 products and same issue again didn't get the products and I wasn't even informed as to whats happening and I kept emailing and only answer I get we are so sorry and we will send you soon.
then again I was told we will refund you the money and it has been 15 days and to date I have not received my refunds. Again and again I been emailing and asking and nothing is happening. NOT once but twice this happened. I don't know what kind of business this Mirraw is running. I am so angry and frustrated. I have been waiting since end of April and I didn't get my products or my refund. I need to be compensated for this. I want my refund also for all the trouble you need to compensate me. I want an immediate answer. my email address is [protected]@yahoo.com.au