[Resolved] Mirraw Online Services — Poor quality of a product

Sajda khatoon

from Tamluk, West Bengal

Address:	Surat, Gujarat, 395004
Website:	Www.mirraw.com

I purchased one product from mirraw website and received on tuesday (25/10/2016) after opening the parcel i didn't find product good for me. Quality wise so poor, i returned the product today (26/10/2016) as given address. Know plz tell me from where i have to submit my bank account details as i pay through cash on delivery... I have called so many times to customer care but there is no response at all... Plz response as soon as possible... Contact me earliest...

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Dec 6, 2016

Complaint marked as Resolved

Verified Support

Nov 03, 2016

Mirraw Online Services Customer Care's response Hi Sajda

We apologize for the inconvenience caused to you
We have updated the bank details with our refunds team and waiting for a vendor confirmation.
On receiving a confirmation from the vendor we will process refund for you and the refund amount will reflect in your account in 7-8 working days.
We will send you a refund acknowledgement once the refund is processed.
If you have any query please email on [protected]@mirraw.com
Appreciate your patience and kind support.