[Resolved] Mirraw Online Services — Poor service delivery

Lutchmi

Address:	0120
Website:	Mirraw.com

I purchased an item on the 20/10/2016. Order no. M[protected]. I waited two weeks for an email with trace details and when i received none I emailed the company with my first query. I was informed that a docket was opened #70596 and a week was told it was out of stock and I will get a refund. i got an email saying the matter was resolved and the docket was closed and that the money was transferred to my account.. The money has not been transferred to my account. When I query I get the same generic response.

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Jan 1, 2017

Complaint marked as Resolved

Verified Support

Nov 30, 2016

Mirraw Online Services Customer Care's response Hi,

We are really sorry for the inconvenience caused to you.

The refund has been initiated and it's completed.

Request you to please check your bank account.

If you have any query please us on wilson.[protected]@mirraw.com and will solve all your queries at the earliest.

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Comments

Shivon

Attached is the communication with Wilson Godimodi regarding my order. After fighting for months no success and this is what Wilson Godimodi wrote to me...
Stay away from Mirraw..very unethical dishonest fraudsters