[Resolved]  Mirraw Online Services — Saree - delivery issue/ poor customer service

Address:Mumbai City, Maharashtra, 400001
Website:Www.mirraw.com

I have ordered two sarees, which were suppose to be delivered within 10 days and actually i got it after a month. But they delivered me only one saree and when i went back to customer services asking for other saree. No proper response. I wanted my other saree, whereas they said they will provide me 30% discount for the saree i have not received. I really don't know if they understood the issue. The customer service number they provided is not working either. No way we can contact them. The saree they provided also are not of good quality as show in the picture. Altogether it's the worst of the worst online shopping through mirraw.
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Aug 1, 2017
Complaint marked as Resolved 
Its Resolved. Thank you.
Verified Support
Jun 14, 2017
Mirraw Online Services Customer Care's response
Hi Nithya,

We are really sorry for the trouble caused to you.

We have processed the refund for the product which you have not received, it will be reflected in your account within 7-9 working days.

Appreciate your kind support and patience.

If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your query ASAP.
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    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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