[Resolved] Mirraw Online Services

[Resolved] Mirraw Online Services — Sarees

A angels_love

The item that is shown is the picture is different from the product we received. Even the color is different. There was one saree not in stock after the order was placed. I got an email saying that they are providing me with coupon of the saree instead of refund. It's not my fault that the product is not available. I would like my money back asap. I have sent so many emails and all i get is someone will get back to you with 48 hrs and no one does. This is the worst customer service ever. When u phone there's no one to talk to. Was this information helpful? No (0) Yes (0)
Nov 7, 2016 Complaint marked as Resolved Verified Support Sep 29, 2016 Mirraw Online Services Customer Care's response Hi Angeline We apologize for the inconvenience caused to you It seems there was some confusion, as i understand that the blue dress was not delivered to you and we have given coupon for the same but you do not want coupon and want refund . So we have deleted the coupon and processed the refund for you . It will reflect in your account within 72 hours. Let me know if you have any query
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