[Resolved] Mirraw Online Services — sarees & lehenga online purchase & returned m[protected],m[protected]

diana55

Website:

Customer Support Group <[email protected]>

The above subject orders were returned as they were not up to my satisfaction as the fabrics used were not matching with the one they have sent across. The attached correspondence shows all the exchange of conversations between us and the false promises by them to refund the money. It was a great mental harassment for me from my husband as I was wasting lot of time and neglecting my other responsibilities. Also now he refuses to give me money for any other shopping for this great loss occurred to me .

I waited for almost a year and now I thought of complaining & getting my money back & also compensation from them for the mental agony I went through this whole episode.
Amount settled via credit card on 14th November 2017 US$ 304/-approx
Amount settled via credit card on 19th November 2017 US$ 140/- approx

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Aug 23, 2018

Complaint marked as Resolved

Mirraw Online Services customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Mirraw Online Services Customer Care's response Hi Diana d'souza

We are completely sorry for the late refunds. We understand that you already lost your patience because of the delay but be rest assured now the refund will be done soon I have dropped you an personal email kindly check and revert on the same and do let me know the correct time to contact you.

Regards,
Afrin Khan.