[Resolved]  Mirraw — Unable to cancel my order: M[protected]

Address:Shivpuri, Madhya Pradesh, 473551
Website:mirraw.com

Hey, This is regarding order number: M[protected] I placed an order of 1 saree and 1 kurta at 12:53pm today, Both products were added in my cart from few days back. After i placed the order, i realized that the price of the product in cart was not the current one of products. But was the one when i added them in my cart. I didn't notice the amount while doing payment. But just then i realized the bug and tried to cancel the order. But to my surprise there was no option to cancel my order. In your policy it is clearly written that we can cancel our order within 24hrs of ordering. Please have a look and cancel my order. Thanks, Vikas Sharma [protected]
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Complaint marked as Resolved 
Verified Support
Nov 27, 2015
Mirraw Online Services Customer Care's response
Hi Vikas :) Thank you for writing to us. With reference to your above order number we would like to inform you that we have already cancelled your order. Your value feedback is much appreciated and we will pass this to the relevant team. As per your request we have cancelled your order and it will not be shipped to you. Let us know if you need any further assistance.
Complaint comments 

Comments

I need to cancel my order but there is no option for cancellation.
Please cancel my order.

Order Number: M[protected]
I need to cancel my order there is no cancellation option
Order number :M[protected]
I need to cancel my order there is no cancellation option
Order number :M[protected]
This product is expensive...
I need to refund my order there is no refund option
Order number :M[protected]
Pls cancel my order.
My order no. M[protected]
I ordered 3items...My order Number:M[protected].
I would like to cancel 2 items from my order, but couldn't find an option to do so...
Please cancel the items with Id numbers: #M1731919 and #M871749.
Kindly do it as soon as possible.
Thanking you.
Please cancel my order.

Order number :M[protected]
Hey I want to cancel my order no M[protected] cancel it as soon as it possible...!

Please cancel my order
Order number is M[protected]
There was no way to cancel my order M[protected]. kept emailing them asking to cancel, but only kept receiving ticket no.s saying someone will contact me within 72 hours.BUT NO RESPONSE AT ALL. Meanwhile they shipped the order very fast within 72 hours IGNORING my all cancel requests that i made within 2 hours of placing the order.
They cant say cancellation period was over/bcas their website says cancellation possible within 24 hrs.
Now they are responding, apologizing and telling, as its shipped please accept it.What a fraud is this?
I m afraid i ll have to pay big custom fee also for this unwanted item, and then return shipping fee incase to get refund.Their refunding doesnt seems easy according to customer reviews either.
I m worried if i return, i ll loose EVERYTHING I paid.I have NO TRUST about mirraw.com.
THIS IS A PERFECT WAY OF RIPPING OFF PEOPLES MONEY, cas they know rarely people like me will return items.
specially ANYONE ordering internationally, please be aware of my situation, They know the best way to get our money.
NEVER EVER order from them.
I want to cancel my order my order id-208004
How to cancel my order Oder number: M[protected] pls cancel my order
Please cancel my Order. Number: M[protected]

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