[Resolved]  Mirraw — WORST WORST EXPERIENCE,Lost my money - got a damaged old sareer - what you see in the website is the one which you receive.

Address:Chennai, Tamil Nadu

Hi Team, Order number - M[protected], I made a online order of 2 sareer (below email), yesterday received one sareer (White sareer - Bikaw) in cash on delivery. When opened the courier, found that the sareer is damaged.See below a) There is two piece of sareer and both doesnt match the same colour. b)The blouse was white and golden in your website but the received one one is black blouse (material) c)I am sure its not new materialsareer, as I could visibly see strains in the sareer. d)I clearly mentioned while ordering that I want same colour, same texture, everything same as I see in your website. Moreover if I made call to the number on the shipment (from) where the sareer was send, the number is out of service. I AM HIGHLY DISAPPOINTMENT AND FRUSTRATED BY THIS.I WANT TO RETURN THIS SAREER AND NEED MY MONEY BACK ASAP. I can send all pictures of the sareer (how horrible it looks).I have emailed you already on this. Thanks !!
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Complaint marked as Resolved 
Verified Support
Jun 28, 2015
Mirraw Online Services Customer Care's response
Hi. We do apologize for all the inconvienence caused to you. We will try to get this sorted for you as soon as possible.
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