Mirraw.com — Defective earrings received from mirraw.com

Address:	Mumbai City, Maharashtra, 831011
Website:	www.mirraw.com

HI, I had ordered two earrings from Mirraw .com after going through their website but it is really sad to know that such fraud companies do exist.It was stated in the refund and cancellation section that if the item is found to be defective, it will be returned and money will be refunded.To my surprise, I am seeing so many consumers who have had so many complaints about mirraw.com. I have posted this complaint on this website so that some strict action should be taken.If this is not taken seriously it will simply tarnish the company image, so kindly please email me or call at[protected] to resolve this problem. The item which I received is a defective item and mirraw team is hardly responding to any calls or emails. As far as I know the team and the customer care number if provided of Bangalore and I guess its heavy rain fall in chennai area.So Why does it say that we have taken off the day due to heavy rainfall.This is very fishy that the customer care number is absolutely fraud and wrong. My order number is