MNM Trading Solutions — My Return phone not forwaded company of star cj alive so please give details my defect to the forwaded

Dear Sir/Madam Order no.[protected] Bill no:[protected] Date:28/12/2014 This is to inform you that yesterday on 28/12/2014 I placed an order online for I Ball Andi Enigma 4.5M mobile. On 30/12/2014 next day I received the parcel.but i was told that you will get my phone is Battery Eating and battery Back up Probelm. So next day I was complaint to the 31/12/2014 on Star cj Alive registered the complaint. So My Return Phone receiveived the Tanvi Express Aurangabad, Maharashtra on dated 05/01/2015. So Please the my request is My defet mobile complaint forwaded to the Star Cj Alive urgently because my refund is pending. Tanvi Express Received the Return Parcel on dated 05/01/2015 and Docket No. Is[protected] My Request is forwaded my dteails of this mobile on star cj alive company immegiately. Request you to pls look at this issue as soon as possible... Awaiting for your positive reply Yours faithfully Sameeullah Khan Pathan Aurangabad, Maharashtra. Mob. No.[protected], [protected]