Mobikwik — Added Money not updated in Balance (Mobikwik Wallet)

Address:Hyderabad, Andhra Pradesh

Balance didn't updated to my Mobikwik Wallet. Transaction Id [protected] Transaction Amount: 300 Registered Email ID: [protected]@gmail.com Registered Mobile: [protected] Transaction Made on Date: 20th Jan 2015 Tow Support tickets cretaed but no response: Ticket #2001961, Ticket #1998450 This is too bad balance didn't updated to my Wallet on successful transaction.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Feb 06, 2015
Updated by Gowreenath Boina
I don't know why Mobikwik is so careless for customers. It's really irritating more than 20 days balance didn't updated.

Complaint comments 

Comments

Today Mobikwik customer support person called me and he said Amout will be returned but he is asking about Bank Details... this is another cheating from Mobikwik. I am totally unhappy with their process.
Customer care is asking my Debit Card, when I contact Bank, they ask me to don't share Debit Card details to any body. Why can't I share my Debit Card details..
Got Call from this number [protected] his name is Rahul *, he is asking Debit Card details...

Add money to wallet but now shown

Hi, On 6th March, 2015 I added around 50 in my wallet but that amount after transaction not shown in the wallet. There is also no entry in transaction history. How can this is possible. I need my money back.

Electricity

Dear sir I want to close my mobikwik account I make no more transanctionin in future Kindly close my account immediately Ishall be very thankful to you for this

Recharge of Rs.255 unsuccessful to mobile no.8508932170

I made recharge to my no.[protected] of Rs.255, amount debited, but recharge not yet done. Complaint Ticket No.2258289. When the amount be refunded to my account? Mobile No.[protected]

Money has been debited from mobikwik wallet and not got recharged

I have done the transcation on 6 may 2014 around 8:53 pm but didnt get recharged. Kindly look into this.

lost my apps & 70 ruppes

sir my login id is [protected]@gmail.com so provide me the my account password my mobile is [protected] ialready ragister in mobikwik

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information