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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 16

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O
Omdeepak25
Dec 15, 2022
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Settlement Zip Balance

I want settled my zip balance also I paid 12000/- on 05 Nov 2022 and contact customer support for settlement but no response yet from mobikwik, they raised token no 27672864 on 4th Nov 2022.
I share my financial situation but recovery agent giving mental pressure me everyday.
kindly help me...
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D
Divya1i
Dec 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted and order not placed on myntra

I want to enquire about the transaction: [protected] that was placed on Mobikwik. I had made a transaction of amount ₹2077 on myntra . The amount has been debited from my mobikwik wallet but order was not placed neither the amount has been credited back to me. This is not the type of service that is expected. I’m in utter confusion about this whole process. I contacted myntra but according to them they have not received the money. I want...
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F
Farz Taj
Dec 14, 2022
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Rent payment pending

Address:Mobiwik
Website:Mobiwik

Hi, I have done two transactions with mobiwik today 1)5000 rs 2) 10000 rs

The transaction is transfer of rent via card status says pending mobiwik customer care is not able to solve this issue in fact they don’t even know the reason for y the transactions are on pending status simply asking for 3 working days time ....
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M
mustakimkhan
from Dehra Dun, Uttarakhand
Dec 13, 2022
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Recovery call

Dear Customer,

From Mobikwik Finance your payment is pending.
Kindly make an immediate payment of your overdue and share screenshot to avoid the charges and calls from our end. CONTACT THIS NO [protected] this, message aur call aare already payment Mera Dane Koi pending Hai Nahin Hai 10 to 15 call ata ha, aur dhamki de rahe hain log kya Ham Aapke contact number Hamen phone Karenge to kya data secure Nahin Hai Hamara...
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J
Jyoti Gaddi
Dec 12, 2022
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Mobikwik loan amount not withdraw in bank account

Address:S1/29 old Mahavir Nagar tilaknagar nagar

Withdraw can’t succeed. Showing error.
This action can not be performed from this device Too many days see face this problem...
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Ticket ID - 1382069 on date 5/12/2022
Rs 114.27 amount refund not credited to my bank account.
no any update regarding same when contact to customer support
refuse to do any update for the same...
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Address:Delhi

Hello team,
As per discussed with Mr. JaiDev i am already clear amount as per Settlements Process, then why i will pay again the amount which are Showing in my profile..
and after that daily basic executive call and msg me and mental disturb. if this is not stop form Mobikwik i will file a compliant in RBI for this..

kindly team Support and close it asap.
for more clarification find the below mails which...
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Address:at Post Harsul ,Tal - Trambakeshwar Dist Nashik
Website:uqoi

Account No[protected] Pay Letter ) Reg Mob.No.[protected] Dose Not Billong Me
But Show in My cible Many Days So Pls Remove in My Cible And Give Me Feedback
My Mobil No - [protected] Or [protected]@gmail.com
i also Complain Tranuion Cible or Your Partner IDFC First Bank So Give Me feed back Immagitly...
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A
aditi saxena_29
Dec 7, 2022
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Status of loan not cleared

I have applied for a loan on 28 November but after so many days still the status of loan is not cleared on the app it is coming that you cannot apply for a new loan policy and even the money has not disbursed neither in the account nor in the wallet.
date of incident-28 nov 2022
loan id-LM00981435
Loan provider-fullerton India credit company limited...
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A
arunmct
Dec 7, 2022
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Wrongly penalty amount charged in zip mobikwik

Address:Madipakkam, Chennai
Website:www.consumercomplaints.in/new_complaint

I Paid the ZIP outstanding amount @ 335.60 on DT 05.12.2022 as per the due date.

In History of the MOBIKWIK apps the payment shows SUCCESS.

Next day on 06.12.2022, message in MOBIKWIK that additional Penalty amount @ 300.77 and total outstanding amount @ 637/- asking us to PAY BILL.

Checked the amount @ 335.60 also refund in my account.

Already deducted from my bank account & next...
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S
Shubham3346
Dec 7, 2022
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Mobikwik unnecessarily deducted money from my wallet.

Mobikwik wala has deducted ₹5751 from my mobikwik wallet please refund my money asap i have also shared the screenshot...
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D
DanZrdan
Dec 6, 2022
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Refunds pending even after a month informing

Mobikwik has not refunded more than 3500 rupees that is due me even after more than a month. They do not attend the customer care number. It's always busy. I send them all the screenshots of the refunds initiated from Myntra where i made the purchases.
Still mobikwik is silent about this. My registered mobile at mobikwik is [protected] and my registered email is daniel.[protected]@live.in

I think they are Clear cheats. Stay...
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B
Balaji Tak
Dec 6, 2022
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Issue of UPI merchant account payment

Address:E.281 budhwar peth Basmath dist Hingoli, Zenda chowk, Basmath

Zip UPI merchant paynement not able mobikwik app not showing Zip pay later...
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M
Mr.Sandeep dhurve
from Betul, Madhya Pradesh
Dec 6, 2022
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Refund initiated by Merchant but still not credited to wallet/bank account

Address:Address Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India
Website:www.mobikwik.com

Company name - Mobikwik.com refund Translation ID -meesho-MN5BT33ZIUNGQUQENTZA-1
Date of refund was success 29/11/2022 Refund Amount - 529/- refund but its amount refund is not received only wallet /Bank account mobikwik is showing in app, now consumer want his amount to be refunded...
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S
Shubham3346
Dec 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has been automatically deducted from Mobikwik wallet

₹ 5751 money has been automatically deducted from my Mobikwik wallet by wallet debit against, no one without my permission give this money to my account as soon as possible, I have also shared the screenshot....
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I am a new user of mobikwik. I made a recharge with amount Rs239 from mobikwik wallet but I’ve received activation fee of 399. So As per Company T&C 99rs are ZIP wallet activation charges But insted of 99rs they have charged 399rs.now no one can respond from mobikwik. So please do needful....
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V
Vishal chouhan143
Dec 4, 2022
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Payment successful but my zip account not payment so

Address:91,Jagatpura barwaha khargoan m.p

Payment successful ho gaya par mere zip account me dikh nhi Raha or aap company mujhe call kar ke bol rahi he payment karo...
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A
Aryansy91
from Etawah, Uttar Pradesh
Dec 4, 2022
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I am not clear dues of my mobikwik zip account

Address:Etawah

My mobikwik pin is blocked/disable, i m saying many times by mail and help and support section, please unblock it but there is no response, my mobikwik zip account due date is 5th of December 2022, there is showing late payment applicable if dues is not clear on due date, but i m doing payment there is showing your pin is blocked/disable, so this is not my problem mobikwik responsible for it, coz error showing mobikwik side i m not responsible...
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I made a payment from my credit card for rent payment, money was deducted from my credit card but the amount was not received in the bank

My register number - [protected]...
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K
Kumkum Dutta1
from Ranchi, Jharkhand
Dec 2, 2022
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Threatening message

What is the meaning of this message? Are you threatening me that I will be attacked by your officials in my home. Please be polite in your WhatsApp messages....
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