Mobikwik — Cant log in to my account even I have account balance of nearly RS.800/

Address:Kolkata, West Bengal

Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, I have to pay my vodafone mobile bills and my account balance is approx. Rs. 800/, whom are you fooling guys- I hope you understand its a consumer issue and I also hope you all are aware of the cybercrime laws right?
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