Mobikwik — Cashback not provided

Address:	Gurgaon, Haryana, NA
Website:	www.mobikwik.com

Let me throw some light into issue; I received a message in my mobile that if I use 1STSTRIKE coupon for my 1st PREPAID/DTH recharge, I would be eligible for 20% cashback.
Hence please be informed that in the month of September 2016, I did not do any PREPAID or DTH recharge before 30th September 2016.
The transaction history is attached for you to see clearly.

All transaction were POSTPAID bill payments.

And be further informed that the coupon was successfully accepted by Mobikwik; I believe your system is not dumb not to realize that it is not my first recharge. Hence had I dont something incorrect, your system would have prompted me with an error.

Hope you understand these basic things and do the needful.

Regards, Biswajit.