Mobikwik.com — Amount deducted from my bank but wallet not loaded

Mobikwik.com — Amount deducted from my bank but wallet not loaded

N ninthsense from Belgaum, Karnataka

I did a transfer of Rs 5000/- on 26 may 2014 . Transaction Id[protected]. But the amount did not show in the mobikwik wallet. I opened a Ticket #742216 but I haven't received any response yet. Also I'm not able to find a phone no to call their support. Either re charge the wallet with 5000/- or return the amount . at least reply to the ticket or my email kapil Kapil.[protected]@gmail.com [protected] Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint.
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ninthsense

from Belgaum, Karnataka

Attaching the transaction id proof.

ninthsense

from Belgaum, Karnataka

Hi

After the complaint, the amount was reflected in my account today evening. But then after an hour I saw that Rs 1299/- was deducted as recharge for some Reliance CDMA phone which does not belong to me and neither I initiated that re-charge.

I've raised the complaint again with them with following details :

[protected] transaction for reliance re charge for 1299/- is not done by me. Please revert back the charges asap. The reliance no [protected] does not belong to me either. Kapil.[protected]@gmail.com[protected]

ninthsense

from Belgaum, Karnataka

As soon as you post on this forum the details, some unknown people will start calling you starting that they are from mobikwik . They might ask you to goto a fraud website and put your debit credit card no and all related details like cvv and atm pin etc. These are frauds who keep vigil in this site as we provide our email phone no and others details.

Please dont give away your debit credit card details.

Also complain to your bank as well as Ebay about this so that they can help you.

I've to still recover the money from them.