Mobikwik — Complaint Regarding Fake Loan Entry on CIBIL Report by Mobikwik and IDFC First Bank

I am writing to bring to your attention a serious issue I have encountered with Mobikwik and IDFC First Bank, which has caused significant distress and concern. I recently obtained a copy of my CIBIL report and discovered a false loan entry of Rs. 1000, allegedly provided by IDFC First Bank through Mobikwik. I am deeply troubled by this false information on my credit history, especially since I have never taken any loan from Mobikwik or IDFC First Bank.
Furthermore, upon reviewing the loan details, I noticed that the mobile number associated with this loan entry is [protected], which is not my number. This raises serious doubts about the authenticity of this loan transaction, as the loan was supposedly granted without my knowledge or consent. I have never shared my personal information or authorized any transactions with Mobikwik or IDFC First Bank involving this phone number.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information