Mobikwik — fraud through my mobikwik wallet

gaurav3523

from Delhi, Delhi

Address:

Haridwar, Uttarakhand

Sir, My mobikwik wallet is debited by two fraud transaction, order id 93251 & 93257 amounting Rs. 5750, But mobikwik is not taking the responsibility of this scam or fraud happen to my wallet. i make a lot of complaint to mobikwik but they are not giving any response. ticket no. of mobikwik complaint is 2614596 & 2606836. they said that they are not responsible for the money in your wallet. somebody is hacking there server & using our wallet money & mobikwik said that they are not responsible for that. You are requested to look into the matter sole my issue & make some strict laws against these types of company so that they should take the responsibility of the money in there wallet. Regards, Gaurav Agarwal [protected] [protected]@yahoo.co.in

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Mobikwik customer support has been notified about the posted complaint.

Jun 02, 2015

Updated by gaurav3523 still not satisfied, my money is still not refunded by the company, they are doing fraud day by day & not giving answers to the complaint.

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Comments

Anish

from Delhi, Delhi

On 30 June 2015, some one used my Mobikwik wallet to pay Dominos for an amount of Rs 985. Contacted Mobikwik regarding this. They told payment initiated and nothing can be done. Ticket #2931126.