Mobikwik — Mobikwik-Farud Site-Money deducted from account but not addedd in wallet

Address:Mumbai City, Maharashtra

I have transferred amount 8550 to mobikwik wallet for online shopping, the money got debited from Cc account but not credited in Mobikwik wallet. I have done big mistake here, already many complaints raised by others for mobikwik about the payment issue. They do not have any contact number, and also not replied thorough mail, kindly take necessary action against them.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

Mobikwik team, i need money back hence it is not credited in my wallet in 24 hours, already i wating more then 30 hours, still no update and my money is in your pocket. THIS IS FIRST COMPANY NOT HAVING ANY CUSTOMER CARE.
Mobikwik, you have to learn from Paytm & Freecharge for how to run the business without major complaints. I have more then 100 transactions from the mentioned sites and not faced any failure transaction.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information