Mobikwik — Money debited from account but didn't get didnt added into wallet

Website:Mobikwik

I tried to add 300 rs into mobikwik wallet on 17/11/2015 thr money was debited from my account i opened complain ticket in mobikwik they told to wait for 15 days they will get back to your account but till now i didnt get any refund transaction details are as follows Pos 89050028 Zaak epayment Ser p.l txn#600185 Please take care of adding the amount into wallet or refunding into bank account My mobikwik e-mail :[protected]@yahoo.in Mobile number [protected].
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