Mobikwik — Money debited from bank account but not credited in mobikwik account

Address:New Delhi, Delhi, 110085
Website:www.mobikwik.com

Message received from bank account of rs 67 debited in favour of mobikwik account on 19 April 2016 at 08:28 pm.
still the money is not credited I have lodge a complaint in their website and not received the message yet.
They are not picking up their toll free no. also.
mobikwik account email id:
adi.[protected]@gmail.com
so pls look over it as fast as u can
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