Mobikwik — Not update my account balence

Address:

New Delhi, Delhi

Once time I need to purchase some thing amount of 8000rs. So I am adding amount in my wallet 8200rs. From my Sbi Account with debit Card. After that 8200rs is deducted from my account but that amount is not submitted in my mobi wallet. And one thing I receive a massage from mobikwick company send a is proof for update your account I sending many time my is Voter card and pan card. But after that not update my mobi wallet. So its big scam for indian people. So that please don't believe such fake and bogus type of company only believe nationalized indain bank