[Resolved]  Mobikwik — Promo Code not applied

Address:

Kolkata, West Bengal

I transacted s 50 and added that amount to mobikwik wallet on 29th August, 2014 through MOBIKWIK IOS app. I have added Rs. 50 into your wallet, and tried to redeem ENTERMOBI on same IOS device for the first time only through the same device from my account. But it is telling that: You are not eligible for it. I am using the code first time and using my apple IOS. Please check the issue and reply with me the exact reason why are you not allowing me to use the promocode?? I followed all terms and conditions for the cashback and am eligible for the same. Please let me allow it or tell me the exact reason applied for me! Otherwise please let me know where and with whom to contact for getting a proper resolution?