[Resolved]  Mobikwik — Recharge was unsuccessful

Address:

Bangalore, Karnataka

On 17-5-14, I tried to recharge Idea Mobile No [protected] on line through mobikwik.com once at around 11.30AM and once more at 1:00PM each time for Rs 200 . Recharge done at 1:pm was successful and Rs200 was deduced from my Account Recharge done at 11:30AM was unsucessful and no information was displayed to take print and attach with but Rs200 was deduced from my Account. In this regard I tried to contact mobikwik. on their Ph No which is their customer care No [protected]as per their website adress around 100 times but no reply. Then I lodged complaint mobikwik.com two times(on 21-5-14 and on 23-5-14) and their acknowledgement numbers(Support ticket Nos) are 721506 and 729368 for which also no reply till date Please help me to get my money back. Devindra M Chitguppa PH [protected] [protected]@bel.co.in