[Resolved]  Mobikwik — Refund for Money

Address:Thiruvananthapuram, Kerala

I tried to add Rs 4879 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I saw many similiar complaints lodged here. Please treat this seriously. Email: [protected]@yahoo.com Contact: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
The complaint has been resolved. I messaged them in facebook and got my money back in mobikwik wallet. If anybody is having similiar complaints please message them in FB
Mobikwik customer support has been notified about the posted complaint.
Oct 15, 2014
Updated by Anish Gomez
The issue is solved. Thank you Mobikwik
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information