Mobikwik — return deducted my money

Address:Elcomponics Technologies India Pvt Ltd, A 120 Sector 63 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Madam,

I had recharged my airtel mobile (No. [protected]) in date 11/6/2019 by mobikwik (Recharge ID:OTHPG[protected] Mobikwik Gurgaon), my money was deducted from my account, but there was no recharge, please return my money.

Recharge ID :OTHPG[protected]Mobikwik Gurgaon

Previous complaint:
Ticket ID:11280219

Regards,
Lokesh kumar
Mobile No. [protected]
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

Today I received a call (against my complaint for deducted money RS.169.00) from MobiKwik Customer Support and they asked for my Debit card number and CVV but I know that there is no requirement in the refund. Please let me know if such information is taken by your side.

Regards,

Lokesh Kumar
Noida
Mob.[protected]
I Dipankar Dey on dtd. 30/05/19 when I take seat for making online railway tkt. then when payment option comes on that time I mistakenly deposited Rs. 427.45 to your mobikwik wallet. So kindly arrange to refund the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information