Mobikwik — Wallet to Bank Transfer

Sangib Giri

from Pune, Maharashtra

Address:

Ernakulam, Kerala

I transferred Rs. 1000/- (Rs. 500*2) from my Mobikwik wallet to Bank on 23/07/2015 and total amount Rs. 1040/- (Rs. 520*2) got debited to my account, but not credited to my Bank. The status is showing as "Pending" since 23/07/2015 against transaction ids - TRZODE3SRPYW and RKXBISZWY9NM. I have lodged complaint 4 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.

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Comments

kumarsandy1234

from Zamania, Uttar Pradesh

I have the same issue. I transferred Rs. 500 from my Mobikwik wallet to Bank on 27/11/2015 and total amount Rs. 520 got debited from my account, but not credited to my Bank. The status is showing as "Pending" since 27/11/2015 against transaction/Reference ID - 1JI79ATURXB36. I have lodged complaint 2 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.

kumarsandy1234

from Zamania, Uttar Pradesh

I have the same issue . I transferred Rs. 500 from my Mobikwik wallet to Bank on 27/11/2015 and total amount Rs. 520 got debited from my account, but not credited to my Bank. The status is showing as "Pending" since 27/11/2015 against transaction ids - 1JI79ATURXB36. I have lodged complaint 2 times through their website and also talked to their customer care executive on [protected], but neither I got any satisfactory reply nor my amount was refunded back. Kindly help.