Mobikwik — Wrong bill generated- now adding penalties (many follow up done- all in vain) please help

Please be note that I have online purchase through Blinkit on 30 Nov 2022 for which I had opt the payment through MobiKwik. But since the payment was failed by MobiKwik I had made the payment via upi with a trust that the same will be knock off by u since the payment was failed on your api.

The history shows the payment credited back to you but still I am getting the payment reminder of Rs 1016 ++++.

In case I do not made the payment, penalties will be levied on me whereas there is no outstanding in my account

Hence you are requested to please knock off the outstanding and cancel the late payment fees if any.

If required I can send you the payment debited from my account

Please do the needful and revert me.

-***** Please help to settle this.