Mobikwik — Zip EMI Loan

Address:

48 New Magazine road vyasarpadi

Hi Team,

I have foreclosed my loan 4253777 on 3rd July and immediately raise a ticket and shared the confirmation that payment is done but the application is not reflecting for which i received a revert saying it would take 24-48hrs. But on 5th july the EMI for july month got debited from my account and from then i am calling the customer care nor sending out email to the escalation DL but none of them are least to respond me. When ever i call the customer care the default info im hearing is the issue is already escalated and i have to wait for 24-48hrs the respective team will call me. To be frank till this min i have not received a single call from any1, Nor got the application updated nor the debited amount was not reverted back. I want to share my concern and feedback that i am really frustrated on this with mobiwik and literally not satisfied. I need your immediate intervention on this matter and help me getting the debitted emi amount to be refunded back ASAP on very high priority.