Blackberry — 25 DAYS TO REPAIR PHONE WHICH ARE IN WARRANTY

Address:

Rajasthan

Respected Sir,

I have several complains regarding service centre of Blackberry (Care Zone). From Last few days i am facing many problem from service centre. I had given my two phones 9860 & 9220 for repair on 10.08.2013 but there was no positive response from service representative. When on 13th I reached to the service center to get my phones back i was not properly treated. Also person named SANJAY SINGH said that it would take around 20-25 days for both the phones to get OK. They will send it back to the co. and will give us after 25 days. When i asked for a spare phone they refused me.

I request you to please suggest me how we can keep our phone for 25 Days to get it repair. When we use a phone in range of 20-25 thousand we expect not to change it for a long period of time. Also the people of service center din't even managed to give me a spare phone to use.

So i request you to please take this complaint on a serious note & reply me as soon as possible.

Thanking You

Regards
SANJAY AYANI
+91-[protected]