Micromax A54 — Company Lying about phone specifications..Horrible Company..They are cheaters

Address:

Gautam Buddha Nagar, Uttar Pradesh

I recently bought Micromax A 54 and it has not been functioning properly. After buying it, I realised that the company has been lying about the specifications. The company claims that the RAM is 256 MB but the app manager shows that it is 128 MB.

They also claim that the phone has 512 ROM but the internal memory is only 180 MB. I wonder if there is any regulation which can prevent such open frauds by companies like micromax. Because of Low specifications, I can't use functions like GPS or even play videos due to extremely low RAM.

Their helpline number[protected] is always busy. I have not been able to talk to anyone for over three weeks. their store can't explain why specifications are showing as so low and they can't to anything about the pathetic performance of the stupid (it's definitely not smart) phone. I have written 6 e-mails but they have failed to even acknowledge my compaint. They do not even have an automated acknowledgement.

I hope that I can get a good explanation from the company or they should refund my money and take their money back.

Thanks and regards,
Puneet Gupta
[protected]