[Resolved]  Sony Xperia Sp Mobile — Defective mobile

Address:West Delhi, Delhi

Last month i have purchased Sony Experia SP (worth 25,000) and within a week of purchase its touch functions are not working and battery doesn’t stand for long and hangs a lot.
I don’t want any rectification because even after software update nothing has changed.
I have got a super defective piece and all i want is replacement or refund.
I no longer wish to use the handset as I’m sure it is a never ending quest.
It is pathetic that Sony aspires to be in the league of apple or Samsung and fails so miserably.
I wasted my money and I just want a refund.
I can’t keep running to service centre with new handset for repair every 15 days.
It’s a mental torture.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email id with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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